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Shipping & returns
Shipping within Holland & Belgium
We strive to ship all shipments within 1-2 days. All our packages are sent via PostNL: the leading postal service in Holland. You will always receive the Track & Trace code that tracks the package online.
- Free shipping on orders above € 49,95*!
- Below € 49,95 fixed low shipping costs of € 4,95
- *During the sale free shipping above € 99,95
Shipping Europa region I
Shipping within Europe region I includes: Denmark, Germany, France, (including Corsica and Monaco), Italy, Luxembourg, Austria, Spain (including Balearic Islands), United Kingdom, Sweden.
For orders over € 149,95 the shipping costs are free! We use a fixed low shipping rate of € 9,95 for orders under € 149,95.
Shipping rest of Europe
For orders over € 149,95 the shipping costs are free! We use a fixed low shipping rate of € 14,95 for orders under € 149,95.
For orders placed above € 199,95,- the shipping costs are free! Otherwise we apply a standard shipping rate of € 20,95 (normal rate is €24).
Not what you expected it to be? Whatever the reason is, you have 14 days to return your order to us from the day you received the parcel. Enclosed with your order is a exchange/return-form. Please fill this in and enclose with your parcel to return. The refund will be issued back on your account within 7 work days. When you return the whole order, the shipping costs (if applied) will be reimbursed back to your bank account.
The shipping costs for the returning the package cannot be reimbursed.
Didn't receive the return form of lost it? Download a new one here: return form